Care & Service

Refund & Replacement

Return Arka?
Oh no, he’d be heartbroken!

Arka isn’t just jewelry; he’s a masterpiece with feelings (or so we like to think). Each piece is crafted with meticulous care to ensure it resonates with the soul.

Exchanges

While SBEK doesn’t offer returns or refunds, we’re happy to arrange an exchange within 7 days of delivery. If there’s a manufacturing issue or sizing concern, just email us at hello@sb-ek.com for assistance.

Careful Packing

Make sure to pack Arka as carefully as he arrived, include the original receipt, and we’ll ensure he gets the care he needs.

Quality Inspection

Exchanges are subject to inspection to confirm the piece is in its original condition. We maintain the highest standards of quality for all our masterpieces.

Perfect Connection

Let’s make sure Arka stays as perfect as the day you met! Our team is here to ensure your journey with SBEK is nothing short of extraordinary.

"Arka isn't just jewelry; he's a masterpiece with feelings."